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From the 2026 catalogue
What to Expect
How We Reply
Reply within business days
Response time in hours: To be confirmed — no commitment made until the client sets it.
Direct line to the president
Luke (President) handles distributor, showroom and hospitality enquiries.
Factory + trading, one contact
One supplier for production, export documentation and logistics handling.
Catalogue on request
Ask for the catalogue and we send the range and veining library.
Buyer Questions
Frequently Asked Questions
Pending — the intake sheet marks the sample policy FAQ as “see attachment”, and the attachment was not delivered. Sample cost, freight responsibility and lead time must be confirmed by the client before this goes live.
Pending — the intake sheet marks the freight and packaging FAQ as “see attachment”, and the attachment was not delivered. Packing method, container loading quantity and Incoterms must be confirmed by the client. What we can state today: the 2026 catalogue publishes export-optimized packing and the drop-in accessories set (lumbar support listed as standard included in the Art and Freestanding catalogues), and Alphabelle Tub implements strict quality control checklist protocols designed for transit, packaging and safe logistics handling.
Pending — the intake sheet marks the custom-size FAQ as “see attachment”, and the attachment was not delivered. The 2026 catalogue lists three ODM services (custom marble veining, custom dimension development — MOQ applies, drain-position adjustment), but the MOQ figure, tooling rules and sample lead time are not stated and cannot be published yet.